Privacy Policy
Last updated: 11/24/2025
1. Introduction
Welcome to GreenOnion ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered design assistant.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us when you register for an account, use our services, or contact us. This may include:
- Name and email address
- Account credentials
- Payment information (processed through secure third-party providers)
- Design descriptions, images, and content you upload
- Communications with our support team
2.2 Automatically Collected Information
When you use our services, we automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Device information
- Usage statistics and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Generate AI-powered designs based on your inputs
- Send you service-related communications
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
4. Data Storage and Security
We implement industry-standard security measures to protect your data, including:
- Advanced encryption for data in transit and at rest
- Secure cloud storage infrastructure
- Regular security audits and updates
- Access controls and authentication protocols
Enterprise users have access to enhanced security options, including dedicated infrastructure and additional encryption layers.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in operating our platform (under strict confidentiality agreements)
- In connection with a business transfer or merger
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@greenonion.ai
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though this may affect some functionality of our website.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us.